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Books written by Ray Sullivan
Showing posts with label iPad Mini. Show all posts
Showing posts with label iPad Mini. Show all posts

Thursday, 17 January 2013

The Truly Personal Digital Assistant

I don't know how successful Siri is with US accents, but it isn't too successful with mine or my wife's.  Our accent is slightly northern, there's a twang of the Liverpudlian floating around in there, but neither accent is particularly strong or difficult to fathom.  I do know Americans who have struggled with my speech, but that has been more to do with colloquialisms than my accent.

In fact, when at a loose end, we enjoy asking Siri to send text messages to each other just to see how garbled the message can get.  So I guess the future of asking the computer for an opinion is still a while away.

But there are attempts to leverage the voice analytical capabilities of tablet computers even further.  Expect Labs, a San Francisco company, is launching a new service that will initially run on the iPad, with further roll outs for Android in the pipeline.  The concept they are pitching is the ever attentive personal aide who politely listens to your conversations and anticipates the data you may need to support the thread.

They are doing this by providing a communication app that will connect tablets together, a bit like Skype but with the ability to analyse what your are saying to each other and using that information to pro-actively pull up relevant data to support your conversation.

So I say to you on the app - hey, how about a trip to London, take in a show? and the iPad app starts to collate ways of getting to London from north Wales, perhaps starting to work out road routes, rail timetables, even short haul flights from Liverpool or Manchester.

You say fine, we'll get the train and the road and air options are dropped while the app starts to look at theatre shows, hotel rooms and restaurants we could use.

Or perhaps you might be discussing an actor in a film and one of you asks what else he's been in - while you're scratching your collective heads the app slinks off and peeks into iMDB, bring up the info you need before you've finished asking the first question.

Will it work?  No idea, but judging by Siri's performance with my northern accent I don't expect to find it that usable from the get-go, given its San Francisco origins, but I can see that the concept has legs.  More importantly, in a business context where a number of ideas are being thrashed around, a proactive always listening master of the internet search could be a real boon.

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I can be followed on Twitter - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Sunday, 6 January 2013

The Apple Gadget to Watch

Related post:

Casio G Shock Mobile Phone - Trend or Fad

Apple are rumoured to be working on the next big thing in mobile technology, a wristwatch that fits in with their product range.  Details are sketchy, to say the least which, given the secrecy the company shrouds all tech releases with and the 2014 projected release date, isn't that much of a surprise.

We shouldn't be that surprised at the innovation; Apple have spent the last ten years putting our record collections in our pockets, then the internet on our phones and finally our computers in our hands.  So an Apple device that I'm provisionally calling the iWatch (registration application is in the post) doesn't seem too left field.

It's also not an original idea, Casio have been touting an Android based watch for some time - my blog post reporting the Casio device (link at top of this blog) is almost exactly 12 months old.  People new to Apple may consider it strange that they may be following innovation instead of leading it, however those of us who have been around that block a few times know that swiping ideas and concepts is something Apple excel at when needed.  They're not averse to suing people who try to steal stuff they've stolen themselves, either, so Casio had better lawyer up in anticipation.

Some of the rumours on the web about the iWatch are a little skeptical, but I think it has promise.  Here's what I think it'll do.

First, it will display the time.  That may sound a little trite, but it is a simple requirement that most of us will require.  It'll also be an iPod device, capable of linking to your iTunes account and the iCloud.  My guess is that it will be a Bluetooth enabled device so users can listen to their music wirelessly on a bluetooth headset, but don't discount the famous white headphones just yet, there will probably be a mini jack.

It will also be a mini-iPhone, so that bluetooth headset should have voice capability also.  Better, it'll run Facetime so you can curl your left arm casually and speak with your nearest and dearest face to face from your hotel room.

It will also contain Siri so there's a fighting chance you can surf the internet, but good luck with where it will lead you.  Perhaps it's our UK accents, but Siri currently misunderstands almost everything we say, often hilariously.

I also expect that the strap will be like a snap strap, the slap on style that doesn't require buckles and mechanical parts that can fail.  I'm sure Apple will have an aesthetic spin on this and whoever was unfortunate enough to invent the snap on wristwatch strap should lawyer up real soon.  Don't wait for the January 2014 launch.

So when Tim Cook strolls onto the podium in just over a year's time, when he's done discussing the latest version of the iPhone, iPad and iOS then wait for the 'one last thing' speech beloved of the late Steve Jobs.  Then watch him casually slide his sleeve up and show off his new watch, like a ten year old on Christmas day.

But if you're in the audience and Tim fails to show then you'll know something ahead of the world - Apple have tried to squeeze Apple Maps on the watch as a last minute bonus and consequently Tim Cook will have got lost on his way to the venue.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Tuesday, 1 January 2013

Facing Up To Spam

It's a little ironic that I'm going to start this posting off by bad-mouthing social networking when the first to read it will have accessed it via a Twitter or Facebook link.  I guess that's just the way I roll.

I work with a varied bunch of technophobes and luddites who, collectively, struggle to CTRL-ALT-DEL to save their lives.  Most are still avoiding social networking because they believe it's what kids do, while one or two admit to dipping in and out of Facebook, probably to keep an eye on what their kids are doing.  Whatever happened to burying your head in the sand?

So, periodically I'm asked what is the purpose of social media?  More importantly, what's the difference between Facebook and Twitter?  Good question, here's the stock answer: Facebook exists to allow people to connect with family, friends and loose acquaintances past and present, to let them know you've just been for a crap.  Twitter, on the other hand, being more business orientated, allows you to connect to professionals around the globe you neither know nor are ever likely to meet, to let them know you've just had a plop.

I don't tell them the truth about Twitter, that would beg some awkward questions.  Because Twitter seems to be populated by people talking at each other.  I know,  because I'm one of them.  You can reply to Tweets, but the best it usually gets is ReTweeting - so now you're talking at everyone else what someone talked at you about.  Twitter call that a conversation.

Ultimately, although there are a lot of good and interesting Tweets on Twitter, most of what is out there could be described as spam.  I know, because essentially every time I Tweet that I've posted a new blog entry, I'm spamming.  Sorry.  No, I mean it.  No, I won't stop, because nobody would notice, and nobody else would follow my lead.  And being followed seems to be the main reason for Twitter accounts existing.  As an aside, am I the only one who finds the whole concept of being followed a little creepy?  Currently I'm being followed by @stalker and @madicepickkiller.  That can't be right.

So Facebook is friendlier, right?  Well, everyone you allow to see your posts are technically called friends, so by definition it must be.  And by and large most sensible grown ups limit  who can see their posts because they realise that their personal data should stay reasonably personal.  There are two main exceptions to this sensible approach: people like me who deliberately leave the account open to all and sundry, because it's a marketing strategy, not a social event.  And kids, plus any other vulnerable element of society who manages to stumble onto the network.  It's a bit rough that those most at risk probably have the worst defences, but that's the new information economy, I guess.

But, assuming you've done all the sensible things for your Facebook account and have even tailored the kids' accounts when they weren't looking you should be spam free on this network.  OK, you'll keep on finding out who got drunk again last night (it was me), who has just scored five million on narked birds (not me, I was too drunk to play) but in essence it's all people you don't mind hearing from, in theory anyway.

However Facebook want to change all of that.  Let's suppose you want to target a marketing email via Facebook at someone who has somehow managed to avoid responding to your Friend Request?  Or how about pestering that ex who unfriended you when you split up?  Well, it will cost you a dollar a Facebook address, but once you've coughed up you can carpet bomb their Facebook account until they decide to really unfriend you or, less likely, buy your product.  This they can do the first time you try it on, and to be honest, if they do than you've just blown a buck.  I suspect the ex is more likely to suss this one out sooner than the targeted recipient of your latest marketing scam, but of course they may not even realise they have a choice. Especially if they're now hanging out with the technophobes and luddites I work with.

Facebook say that making spammers pay for the privilege will reduce the total amount of spam emails.  Really?  They charge a dollar a throw for Facebook addresses and the spammers turn their collective backs on the essentially free if inaccurate email lists they thrive on?  No, they'll continue with the scatter-gun approach they always have while some may consider a more targeted approach as an additional way of hitting your inbox.

Nobody's pretending that Facebook is about social media - we all realise it's about making money while the rest of us use it for, well, whatever we choose to.  We may end up receiving emails and postings that we don't like but at least we can do something about that.  But, let's face it, we don't need another spam  channel.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Sunday, 30 December 2012

The Three Click Rule

Back in the day when I spent a lifetime implementing software solutions for industry there was a lot of focus on how many clicks should be used to reach a given software goal.  It is commonly believed to be a fact that website users will navigate away if they can't find what they are searching for within three clicks of the mouse.

In fact, while the concept is intuitively attractive, compelling even, there isn't any analytical evidence to support it.  The most relevant research suggests that the success of a search is more relevant - if after your three clicks you cannot see yourself getting anywhere near where you wanted to go then you will start to get disillusioned.

Anyway, regardless that the rule has no basis in fact, it has become a bit of a holy grail for some webpage designers.  While that may seem like a good thing, it does mean that some searches have to be unnecessarily blunt.

I mention this here because I've just read a message from Smashwords' CEO, Mark Coker.  He's excitedly reporting that since the 25th of this month - don't know if the date is relevant - there's been a massive uptick in sales of Smashword titles in the Apple iBookstore.  In fact sales are up by 76% on a week earlier, already much improved by 65% on the same week in 2011.  In fact, sales of Smashwords titles have rocketed from diddly-squat a couple of years ago to pretty impressive numbers.  It's probably not a surprise that Apple have taken to promoting Smashword originated titles in recent months.

In fact, the infamous top 100 sales lists and targeted promotions are probably the driving force behind these sales because, as I've mentioned in earlier blogs, it's devilishly difficult to look for books on any site, Apple, Amazon, Barnes & Noble et al.  If you have a whim to browse for a book, three clicks to find what you want is not only fantastic, it's virtually unthinkable.

But if Apple are making it easier for you by pushing lists of books that have shown promise or by featuring books they think may be good to read then that's got to help.  Amazon are at it too - I've mentioned their 'Deal of the Day' for Kindle books before.  It started off promising, then slid downhill for a while before picking up again.  In the last month they've been featuring at least three books a day in their daily email, often on a theme.  They featured ten in one mailing recently.  From what I read on the Kindle forums, the authors don't know they're going to feature or that their books are going to be discounted - it's probably in our terms and conditions next to the bit about our first-born, just ahead of the option to hand our soul over.

Anyway, apart from some tedious novels I've ended up wading through recently - perhaps it's just me that thinks listing every tool in a van in minute detail is a bit thorough when the author just wanted to let the reader know that the hero had some ad-hoc weapons to hand - I've ended up with some cracking reads for £0.99 - a Barry Eisler novel - 'The Detachment', 'Red Flags' by Juris Jurjevics and for the princely sum of £0.20, 'Zero Day' by David Baldacci.  All of these are currently selling on the UK Amazon kindle store for between £3 and £5.

Like the Apple books suggested to their customers, these books were suggested to me by Amazon.  As well as ticking my box for good quality but low price eBooks they saved me trawling through page after page of books on Amazon or Smashwords.  But it does mean I do miss out on the many good books that probably will never be listed as an Amazon deal of the day - my own books won't appear there at present as they are all priced at $0.99 or the Pound Sterling/Euro equivalent at all the eBook stores (apart from The Journeymen, the Sci-Fi thriller I'm giving away for free until New Years Day on Smashwords - see this link for details) as Amazon don't usually discount the 0.99 priced books.

But, as Mark Coker also mentions often, it's discoverabilty that drives eBook sales.  That's important for authors like me - you've found this blog entry and can now make a rational decision to look at my books or move on - but it's also important for readers, again like me.  Sure I want people to buy my books but also I want to find and buy other author's work as well.  Writing is one part of my enjoyment of books; reading is what rewards the most, though.  But trawling through page after page of books, dipping into blurb if a title or cover sparks an interest (what a terrible way to choose something to read) is a time-consuming and ultimately unrewarding way to search for books.

So I'm going to suggest something radical - the three click rule.  When you find a book worth reading at a price worth paying then choose three friends from your email list and send them links, a click apiece.  If we all do this on a regular basis then the better books will be discovered.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Tuesday, 25 December 2012

Where to get eBooks

Well, first of all, Merry Christmas.  If you've stumbled across this post on Christmas Day then it's probable that you've been given an eReader or maybe a tablet computer as a present and want to get into the eBook world.

For those of you not convinced that eBooks are a substitute for the printed variety then, for what it's worth, here is my view as a person who has been reading eBooks on a variety of devices for the last couple of years.  So, OK I'm a little bit biased as I sell my own novels as eBooks, but I'm also a consumer of the genre.  You'll have to persevere and try the eBooks out for yourself before you're fully convinced, but in my experience every person who has insisted that they didn't rate reading eBooks over print books had, with one exception, never tried reading eBooks.  Of those who have subsequently tried the eBook thing, they love it.  Sure, there's a tactile element to print books, as well as allergy inducing paper particles, but you try lugging a couple of dozen of books around with you all day long and you'll soon realise there are disadvantages to the paper versions.

But you're reading this because you've opened a package and found a Kindle or a Kobo, maybe a Nook, possibly a Google Nexus 7 or even an Apple iPad in one of the two variant sizes.  Where do you go next?

Well, if the device you have unwrapped is a dedicated eReading device then you are largely limited to the bookstore supporting it for your books - that is, for Amazon Kindle devices look at your local Amazon eStore for books, for Barnes & Noble Nook devices, the B & N store that serves your region and so on.  There is one other legitimate route for you (and the implication that there are illegitimate routes is intended - books can be obtained over the internet through eBay and other sales channels that imply they are free but many of them are illegal copies).  The legitimate alternative is  Smashwords - a US company that lets authors self publish through them non-exclusively and acts as an aggregator, a company that distributes those books to B&N, Kobo, Apple etc.  Not every book on Smashwords is distributed to the other bookstores - that's down to the author choosing whether or not to and then jumping though some technical hoops if they do choose to.  Anyway, Smashwords provides dedicated eReader owners with an alternative source of eBooks.  Downsides are that you'll have to download the correct format (Smashwords makes that very easy for you) onto your computer.  From there you'll have to drag the file onto your eReader by connecting it via a USB cable.  It may sound techno, but it isn't that hard to do.  The other downside to Smashwords  is that it does seem to attract a significant number of 'adult' books, some only a few thousand words long which technically makes them an essay.  You should be able to filter these books out if they're not your bag and by default Smashwords signs you up with a 'prude filter' engaged.

If you have just unwrapped a tablet computer and want to use it for reading eBooks, then your options are better than ever.  Sure, you can use the product store associated with the tablet, if it has one, such as the Apple iBookstore or Amazon store for the Kindle Fire family, as well as the Smashwords option - by the way, if you buy books for an iPad through them then the book pops into the iBookshelf as if it came from Apple.

But the better news is that pretty much all the major eBook sellers have their own eReading apps that you can download for free onto your tablet.  So, if you have just opened a Google Nexus you can download the Amazon Kindle app or the B&N app for it. Same goes for your Apple iPad and any other tablet computer. The one bookstore that doesn't seem to  let you do this is the Apple bookstore - if you don't have an Apple device you don't get access to their bookstore.So the world really is your oyster as this allows you to shop around a little and perhaps find books not listed on your device's bookstore but on someone else's.

Enjoy your new eReading device.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!




Sunday, 23 December 2012

Apple case weakens

The rumbling court battle between Apple and, well anyone prepared to make a mobile phone or a tablet computer but mainly Samsung right now has hit a new stumbling block.

It's not the first stumbling block since Apple were awarded a paltry $1 billion in damages for alleged patent infringements  but it is a significant one.  You see, the basis of the argument is that Samsung infringed six specific patents.  Many hours of legal argument have been spent on this topic in three different countries with three different results, but the US result that awarded the eye watering fine is the most spectacular.

That result is being challenged at the moment because the Jury foreman at the trial is alleged to have failed to declare an incident that may have prejudiced his opinion about Samsung.  Apparently Seagate, a company Samsung bought into a year or so ago, dismissed the man about ten years earlier resulting in his bankruptcy.  From what I have read, the man wasn't asked a direct question that would have revealed the link, but that's one for the lawyers to work out for certain.

Then there are the two non-US court cases over the patents; the South Korean courts found that both Apple and Samsung had stolen ideas from each other and awarded each fairly trivial damages.  The UK high court, in a ruling that is applicable across the whole European Union, found no case to answer.  In fact, they forced Apple to make a statement on its UK website and in selected UK newspapers stating that no infringement had taken place, a statement Apple made eventually after some prodding from the court.

And now the US Patent Office have decided that at least one of the six patents Apple claim were infringed was not a unique patent, that is, there were earlier patents that covered the same ground.  Probably not identical, but close enough to demonstrate that it wasn't a unique idea.  The patent was for the  'pinch to zoom' feature that is popular in many smartphones and tablets, and increasingly used in crime dramas on oversized capacitance screens - like public law enforcement agencies can afford that level of technology in this current economy!

And the other patents?  Well, one appears to be around the concept of a rectangular shaped device with rounded corners.  I think Hershey or Cadbury could challenge that idea quite easily.  OK, they never used the shape on a mobile phone but they did make objects that shape that people wanted to put near their mouths and loved.  Certainly the UK courts weren't too supportive to Apple on this matter, stating that Apple's products were cooler than Samsung's, but not infringed.

And there was the App bounce-back that Apple use to show you've reached the last page of Apps.  Somewhere between Newton's Laws of Motion and Einstein's Theory of Relativity sits the model for a dimensionless, massless image travelling towards an implied theoretical wall.  Another failure to impress the UK courts, it seems.

This is probably a hiccup in this long running saga that doesn't give many clues to the ultimate outcome.  I suspect that by the time a final binding decision is made the technology being argued about will be as relevant as a Betamax recorder is today and $1 billion won't be enough to buy a round of coffees at Starbucks.  In fact, I suspect we're almost at that threshold right now.

At least, as far as the round at Starbucks is concerned.
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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Sunday, 16 December 2012

End of eBooks

Not the ones you download to read, but the devices you download them on to.

I've mentioned in quite a few posts in the last few months that I believe this is the year that dedicated eReader sales will peak and start a rapid decline.  It's not rocket science - the explosion of multi-function tablet computers are making the dedicated eReader obsolete.

The only real advantages of dedicated units are the battery life - up to two months between charges for some models - and the ability to be read in sunlight.  I think both advantages are worth having a dedicated eReader to hand, but I suspect the days of people paying significant amounts of money for these features are over.

But it seems that my gut instinct is off beam.  The potential decline in sales is obvious to anyone watching the increase in tablet sales, but the amount of new dedicated eReader models springing up over the last few months seems to suggest they have one last hurrah in them.  Apparently not. According to iSuppli Market Research, the decline has already begun.

It seems that dedicated eReader sales are on target to be 30% less than last year, down from 23 million devices in 2011 to just over 14 million this year.  Of course, this research is largely based on US trends which are currently running at about 18 months ahead of UK trends, so the uptick in dedicated eReaders I'm seeing over here may still translate to a good few sales.  Having said that, the push for tablets is relentless as we approach the Christmas season over here, so perhaps we'll see a lot of basic Kindles, Nooks and Kobos in the sales.

My advice, if it is the case that a lot of these end up at sale price, is to pick one up if you haven't already got one.  Even if you have a tablet, which you would almost certainly use for reading eBooks on anyway, the dedicated eReaders do have those two advantages mentioned already.

So, the days of the dedicated eReader are numbered.  It was a short but fabulous journey. However the days of the eBooks that they host have only just begun.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Saturday, 15 December 2012

Apple to Buy Tom Tom

You would think with all their resources Apple would be able to build a mapping app for their iOS.  But after  being slated within hours of the initial release in September up to the recent scathing remarks from the Australian police a few days ago they are still struggling to sort it out.  Sacking senior managers didn't work, either.

It turns out that the mapping module they've been using belongs to Tom Tom, the European mapping software and hardware company.  Tom Tom have a good reputation, over here in the UK at least, although they do get blamed for sending articulated wagons down farm tracks every now and then.  I have a personal theory that the next innovation in GPS mapping needs to be a common sense detector, one that shuts the device down when it detects that the driver is incapable of thinking for him or herself.

Anyway, it seems that Tom Tom would like some cash - about 100 million Euros, give or take - and Apple have a fortune lodged outside of the US that would be taxed to within a cent of its life if brought back into the mother country, so buying out a European company is a great way of using that surplus.

Oh, and Apple need a functioning mapping app that works.  It sounds like they've decided that their own attempts at using the Tom Tom mapping data is not going to happen.  I find it surprising and have assumed that Apple were about to do a 'ta-da' gesture with a re-released and correctly functioning version of their mapping app, but there you go.

They've been wooing Tom Tom and have been flashing the cash, according to industry rumours.  It appears that a purchase announcement is imminent, so if you're a Tom Tom shareholder then it looks like Christmas has come early.

There's another dimension to this story, though.  We know the market leader in mapping apps for mobile devices is Google, who have also spent a lot of time melding their app to a self drive module, creating a car that drives itself.  Cars that drive themselves could be the next big thing - if done intelligently you could imagine a world where all the cars in a city take their passengers efficiently to their destinations, exchanging travel data to a central cloud.  That way traffic jams can be avoided, fuel can be saved and frustration can be reduced.  Apple will have seen what Google is doing and will want to elbow in that market.  Getting a major slice of the automobile industry has got to be a fantastic growth sector.  A marriage between Apple and Tom Tom, arguably the predominant GPS navigation device in the market, will be a major step towards catching up on Google.

And of course Tom Tom wouldn't be able to achieve all of the research and development without Apple's cash.  Or its Cloud knowledge.

I don't know if all this speculation is likely to be close, but it is reasonable.  If it is, then Apple is embarking on an incredible journey, and having Tom Tom aboard is a shrewd companion.  At least they will know when they've reached their destination.


---------------------------------------------------------------------

I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Saturday, 8 December 2012

Living in the post intuitive world

In the beginning there was the instruction manual.  Initially we would buy an operating system such as Windows and would get a paperback bound book full of information telling us how to set it up, tweek it and of course it would have the Frequently Asked Questions.  I never have understood how anyone could second guess what the FAQs for a new product could be until they have launched it and people have actually asked some questions, but there you go.  And I certainly have never understood why the FAQ that runs something like 'how do I buy more of your fabulously crafted programs?' should make the list when the more obvious 'your software keeps crashing - what should I do?' rarely does.

After the bound paperback came the CD-ROM instruction manual.  Often way inferior to the documents they replaced, apparently because of the ease of hyperlinking and indexing which was supposed to make finding what you wanted quicker or easier, although of course you probably didn't know what you wanted or what it was called at that stage.  I think Apple were watching very closely at this point and decided there were two ways they could go if they weren't going to follow the herd.  They could revert to manuals, very un-techy and decidedly retrograde.  Or they could dispense with manuals altogether.

So Apple invested in developing products that didn't need a manual.  That takes a lot of work unless you're designing a very simple device.  Screwdrivers, for example, tend not to have instructions supplied, because they are familiar and quite intuitive to use.  Apple ushered in the intuitive world!

But an MP3 player, a mobile phone and eventually a new genre of equipment, a tablet computer, had to be developed, designed and manufactured in such a way that Apple didn't need to explain how they worked.  In the main it seems to have been a success.  I'm sure ours isn't the only household to open an Apple box or two, take out the techy gizmo inside, remove the USB cable provided and then systematically dismantle the box and packaging in an attempt to find the instructions, without success.

But eventually there is the experimental push of a button, a loading screen, perhaps a message that points you in the general direction.  Within half an hour music is being downloaded, Apps are being installed, photos transferred, emails sent.  All without a manual.

However it has seemed increasingly necessary to resort to the internet to get the unofficial description of what to do with these Apple devices.. Nuggets of good and indifferent gen litter Google and You Tube, advice pours out of Yahoo and even Apple now sees fit to post guidance on its website.

You see, the iPad of today is infinitely more complex than the iPod of five years ago.  And of course Apple are not an island, they allow other products onto their platforms which increases the complexity further.  And finally they have iOS 6, which is threatening the need for a formal instruction manual.

We have spent more time in the last month scouring the bulletin boards and websites for information just to make iOS6 work.  Simple tasks such as modifying the iTunes list, updating Apps, making space by removing  items have become hard work.  In fact, it's becoming increasingly hard to work out what to do just to keep the darned devices running smoothly.

So, perhaps it's time for Apple to rethink their stance on manuals.  Take us into the post intuitive world.  Or maybe rethink iOS again and get back to basics.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Tuesday, 4 December 2012

Facebook Vote For the Apathy Party

I'm not an overly political person.  By that I mean I don't slavishly follow one political party or another.  I do have one golden rule when politics rears its invariably ugly head, though.  I don't debate politics with those who could vote but don't.  I also try to avoid debating with those who do vote, but will at least allow myself to be dragged into the debate, if a little reluctantly.

Over here in the UK voting appears to be a dying past-time, with many elections being poorly supported.  This can lead to extremists managing to vote their crazy candidates in. We recently held elections for the new Regional Police Commissioner posts over here in the UK - a role that I understand has been in place for some time in the US but is brand new to us.  To be fair, most of don't fully understand what the role requires and, listening to some of the candidates on TV, that included them.  The turn out was poor, even by jaded British standards at about 15% of the electorate.  I voted - for a guy I don't know who seemed the best bet from a mediocre list.  And he won.  See what I mean about extremists and their crazy candidates?

Now it seems we are going to be asked to vote for Facebook, or their policies at least.  Nobody told me that Facebook was a democracy!

Well, maybe it isn't.  For starters, it's a bit of an experiment.  If less than 30% of Facebook users respond then Facebook will do whatever it pleases - it will take the results under advisement.  But hang on - 30% of Facebook users equals about 300,000,000 people, I hope they're not relying on the Brits to vote, given our track record.

And the subject matter is a bit technical:  Amongst the small print the vote will be to allow FB to share data about you between its affiliates - most of us assumed they did anyway.  Also they are proposing that they can change who contacts you - I'm not fully read in on this one, but it sounds like a marketing ploy to me.  Perhaps most controversially FB wants to change who can view your timeline data after you've hidden it.  The clue should be in the phrase - 'after you've hidden it'.  It's your data, you should be allowed to change your mind.  You surely have the right to decide who cannot see it.

But the biggest vote is about voting - FB want to stop it and start using feedback to determine governance. So we didn't know we had a vote and as soon as we do it is to vote to lose the vote.  Is it just my head that's spinning?

Of course, unlike real votes, this is open to FB users which does appear to include rather a lot of younger persons who may not have ever voted on anything except reality TV before.  Unlike reality TV, the words used may be a bit more technical, so younger FB users might be a little challenged if they are to help keep the participation numbers up.

And what about the FB pages for cats, inanimate objects and pretend people?  If the cats, objects and make believe people don't vote then the 30% threshold gets harder to reach.  If they do vote, then the results could be distorted by users who just aren't real.  Even people like me will distort the stats - I have a personal FB page that I rarely use, an FB page linked to my writing and my evil alter ego, B L O'Feld has a Facebook page where he posts suitably evil messages for his 'Friends'.  All are welcome, by the way - it's Barry Liam O'Feld if you're searching in FB.

Anyway, we've all got until December 10th to vote, email should be dropping into your inbox any day now.  If you don't vote, don't pick a debate with me over Facebook policies next time we meet in the pub.  And if you do vote, well, you know what I drink, don't you?


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Saturday, 1 December 2012

December Sale Now On


I've spent much of this year experimenting with the price of my eBooks. I've set them relatively high, I've set them incredibly low.  In fact, at one point, I gave them away.

Most of this was curiosity as to the best price to pitch at.  I've made no bones in the past that eBook prices should be way lower than print book prices.  My personal view is that books from authors like myself who are pretty much unknown to the majority of readers should be set very low, however research by Smashwords contradicts this approach.  They find that the most popular price point is above $2.99, which I think is very high for an eBook.

I've tried at that price point to see if the theory worked, and I've been sat at a price point below that for some time, however I'm aware that we're approaching the holiday season and some of you are probably looking for books to load on your eReaders to tide yourself over the few days you'll have curled up in front a a fire waiting for your employer to re-open.  I'm also aware that many of you will be hoping Santa will remember to slip an eReader or tablet computer into your stocking this Christmas.

So I've set my eBook prices to a uniform $0.99 each. I say uniform, there are vagaries involved. For example, Apple will convert the $0.99 and convert it to £0.49 or £0.99 in the UK, as they see fit.  Amazon will list the books at 0.99 in dollars, pounds sterling or Euros plus will pluck a random number for India and Japan.  Other variations may occur with your preferred bookseller, feel free to shop around.

I'm aiming at running this promotion for December, then I'll re-evaluate.  I think $0.99 is a fair and reasonable price to pay for an eBook.  The part I don't think is reasonable is that Amazon, at that price point, keep 65% of the purchase price whereas the other eBooksellers tend to keep 40% - a reflection of Amazon's strength in the industry.

In fact, Amazon are trying to be the only eBookseller in the industry.  If you've read my earlier blog about KDP Select you'll know that they run a scheme that puts members' books in a virtual library that can be accessed for free by Amazon Prime customers.  If an author has a book in this library and has given Amazon exclusive rights to his/her book then Amazon will pay them a royalty based on the amount of times their book is 'borrowed'.  They've just pumped another $1.5 million into the fund on top of the multi millions already committed, just to try and take authors away from Apple, Kobo, B&N etc.  I may be cutting my throat here, but I'm not biting.  I like competition and hate monopolies.  This is attempting to create a monopoly.

Anyway, having taken my personal stance for democracy, should you wish to take advantage of my book offer and prefer the larger part of your payment to reach the author then buy the book from anyone other than Amazon.  Smashwords can provide my books, and books by 50,000 other authors, in a Kindle friendly format and the author gets the majority of the proceeds.  The price you pay is the same, but the author's cut is better.  I may be a tad biased, but I'm struggling to remember when Amazon was credited with helping someone write a book.

Anyway, if you have been looking at my eBooks and felt them to be too expensive, now is a good time to download them for next to nothing.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Thursday, 29 November 2012

Watch Your Online Spelling



Many years ago I was the technical specialist on an engineering project for the Royal Air Force.  Not only did I monitor the technical specification, the design development, the manufacture and the testing programme but I had to review the deliverable technical documents.   Imagine the smile on my face when I read the formal proposal included the memorable line 'and we will ensure the documents will be checked for correct spelling and grammer [sic]'.  I can't say my response to that specification ensured that I didn't have to return too many submissions for spelling and grammatical errors, but I'm sure that the supplier at least tried to trap the more obvious ones.

I probably took more pleasure out of that typo than I should have.  I guess it was the irony.  It seems I'm not the only spelling monitor on the block, though.  A Twitter account, @yourinamerica, has sprung up and is dedicated to literally one spelling error that turns up often enough in Social Media, the use of 'your' instead of 'you're'.  Now it doesn't take a lot of trawling through Twitter to find a whole lot of similar spelling issues and don't get me started on Facebook...

But the interesting thing about this is not that someone felt incensed enough to spend their evenings spanking Twitter users for one specific typo - let's not forget that many Tweets are made on mobile phones so some slack could be let out to the offenders - however after three days and sixty remonstrating Tweets the account had attracted 8000 followers.  Eight thousand people felt sufficiently moved to search out and push the Follow button.  Of all the millions of Twitter subscribers out there, with the exception of the celebrity accounts it is almost unheard of that degree of success in attracting Followers.  That's a lot of  Schadenfreunde.
Eats, Shoots and Leaves By: Lynne Truss

When Mashable reported the story it opened a floodgate of comments and probably swelled the Follow list of @yourinamerica even more - I didn't follow as I'm in the UK and anyway the subject matter is too narrow for me.  Not that Twitter users aren't strangers to narrow subject matters!  However the comments indicated that there's scope for dozens of similar Twitter accounts.  I'm not sure we need one for every misspelling trend, but seeing as 'your versus you're' is already trending, why not?

If you want a one-stop nuclear option to spelling gaffes, though, then why not add a link to Lynne Truss' 'Eat Shoots and Leaves' book?  You could Tweet the link if you're feeling brave!






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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Tuesday, 27 November 2012

How Big is the Tablet Market?

Given that three years ago the tablet market was a euphemism for drug dealing, it's remarkable that we now regard the iPad, Kindle Fire and Nexus tablets as part of the technical equipment furniture.  Thanks to Amazon's notorious reluctance to talk numbers even with shareholders  - how irritating that must be - we don't know how many Kindle Fires have been sold but we do know it must be a few by the amount we see turning up in public.  However we do know that Apple have shifted over 100 million iPads of various designs so that sets the baseline down.  Various industry estimates suggest that there are about 140 million tablets in use today worldwide and recent figures suggest that between Apple, Amazon and Google they hope to shift between 15 and 30 million units before Christmas day.  Looking at the adverts on TV and the conversations I seem to drift into they are probably correct.

My instinct is that some of these purchases are going to be at the expense of dedicated eReaders, another market that didn't exist until relatively recently and one that seems about to disappear at the very point that it matures.  Many potential eReader customers are eyeing the lower cost tablets and deciding that the extra utility and marginal extra cost is worth sacrificing the battery life and sunlight reading benefits for.  I've said on several occasions that eReaders will sell well this year, after all there are some real good budget models available for cash strapped consumers to buy, but this will be their peak.  From January, it'll be tablets we'll see being read on the bus and tube.

So how big is this market?  One analyst has recently suggested that it is already at saturation point based on the contention that there are only so many people prepared to use a tablet in lieu of a conventional computer. I disagree, but I see where he was coming from.  You see, tablets are not a replacement for laptops, not yet.  Sure you can type on an iPad or Nexus, I've written blog entries on mine before now, but for most of my writing, either this blog or my novel writing, I turn to my trusty laptop with MS Word loaded on.  When I balance the home accounts I don't try and do that on an iPad, I need Excel.  And if I want to print something off, regardless of where it came from, how it originated, I don't even consider the Nexus.

But these are technological hurdles that will be overcome in the next couple of years and it isn't the case that the tablets are short of capability - email is a breeze, watching movies, all those apps, surfing the Net, jotting down notes, engaging on Twitter, abusing on Facebook - in fact most of the things we do on our laptops for  a large part of their life, only more conveniently - no long winded boot sequences for starters, always on and ready to roll.

In fact tablets and traditional computers can sit side by side and actually complement each other nicely, thank you.  It's probable that future generations of tablets will render the traditional computer redundant, but for now they not only co-exist harmoniously, they complement each other.  Which means that probably everyone who uses a computer will find a use for a tablet.  And many of those who don't generally use a  computer will still find a tablet useful - witness the growing number of silver surfers who have eschewed the use of computers who are now engaging with iPads, surfing the Net and poking each other on Facebook.  And there's evidence to suggest that kids are being given tablets for their own use by grandparents who hope they will help with the homework.  Parents know better, but hey ho.

And let's not forget the eBook market which is fast approaching parity with the print market and will overtake it in a couple of years. We may prefer to write our books on laptops, but tablets are how they will be read.

So how big is the tablet market?  Well, at least as big as the home computer market has been up to now with the addition of the reluctant pensioners and the kids who wouldn't traditionally have been given their own PC.  That's one big market that is going to keep on growing through 2013 and probably won't stabilise until 2014 or beyond.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Thursday, 22 November 2012

Save the Date, Get an Apple

Apple products are expensive.  There I've said it and will probably find myself thrown in the dock for mentioning it.  But it's true.  Unfortunately they are in a fantastic bargaining position that their competitors can only dream of.

The Apple belief is that a computer needs to be more than the sum of its parts - which is why they control the hardware design and the software production - sure, they let outsiders produce Apps for the tablet devices but they vet the products and charge to let them on their network.  There's no renegade programming going on that they don't sanction.

What you get with Apple is a whole environment - starting with a device, be it a Macbook Air, an iPad, iPad mini, iPod and, when they start digitising desserts, the iPud probably.  Then they add the software which is generally considered a good thing, but we'll gloss over iOS 6 for now as it will probably be superseded before I push the 'Publish' button on this blog entry anyway.

On top of the hardware and software there is an overlayer of support in the iCloud.  Up there, wherever that is, you store your iTunes, naturally, plus your iBooks, your personal photos, your calendar entries and anything else they can suck up out of your iDevices.  I'm not being negative, it's amazing how they do this because they then allow all of your data to be shared by all of your Apple devices.  Hence the bigger than the sum of its parts claim above.

But, despite all of these things, they are bloody expensive.

Well, if you are harbouring a desire to own an Apple-like device, perhaps to use for yourself or to share with a loved one as a present then Friday 23rd November 2011 could be a date to circle on your calendar.  I know it's short notice, but I'm a Brit and still trying to get my head around the Black Friday thing.  Because Apple don't limit the traditional post Thanksgiving shopping spree to just the US, they extend it even to the far flung shores we call the UK.

At the time of writing there isn't any specific details about the discounts being offered for one day from this notoriously expensive company with virtually no track record of  offering bargains, but traditionally they offer between 10% and 15%, which is £40 - £50 on better spec iPads.

Save the date and, if you are in the market for an Apple product right now, save yourself some cash.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!

Sunday, 18 November 2012

When Not to Share

In the UK over the last week there has been a lot of controversy that has rocked an already unsteady BBC. In the wake of the allegations against former BBC presenter Jimmy Savile of sexual abuse of minors, plus other very serious allegations, there was a BBC programme that allrged that a Nineteen Eighties politician engaged in child abuse at a north Wales children's home.

The programme didn't name names, so the specific allegation hasn't been made publicly by the BBC, but the rumours started flying around the social media sites about a specific person who has since been paid a substantial sum from the BBC in compensation for the harm his reputation has suffered.  I'm not mentioning his name - there's been enough attention on the claims which the BBC has clearly acknowledged to be untrue - and it has caused the Director General to resign in the midst of all of this.

As far as I can tell, the speculation about the name of the person appears to have been fought outside the BBC, particularly on Twitter, with a specific name ending up trending as a result.  Hence the unwarranted reputational harm that the BBC has felt the need to compensate for and allow its titular head to resign over.

Now it seems that the lawyers who are acting for the person wronged by the allegations have settled out of court with the Corporation, and the person they represent has settled for a sum that probably doesn't even start to reflect the harm such allegations can do but has been tempered by the fact that it is public money that forms the compensation.  That is very noble.

However the lawyers haven't finished, not by a long chalk.  It appears they are trawling through the many Tweets that named their client, in order to determine who did what harm to him.

You see, when dealing with defamation you have two forms.  The first is slander, where a person says something about another that is untrue and tarnishes their reputation. The second is libel, where someone or some body - such as a newspaper or a corporation such as the BBC - publishes something that is untrue and tarnishes someone's reputation. Libel is generally seen as the more serious offence as slander tends to affect a localised group and the harm can be limited.  OK, sure enough if someone bad mouths a colleague in front of their boss and the statements are untrue then that can have serious consequences for them, so any subsequent slander case could result in major damages.

But libel tends to allow an untruth to permeate further, to reach deeper and cause more harm that is longer lasting.  So the interest in the Tweets should be making a few people a little nervous.  In fact, more than a few as to get a person's name to trend it takes an awfully large amount of Tweets and Retweets.  Which means that while only a few people may have made an incorrect link to the upcoming BBC documentary, or perhaps may have been leaked information that has not subsequently been substantiated - after all, the BBC clearly agrees it has done something wrong here, and as they didn't screen the documentary it must have been something that they allowed off air - they did so  to sufficient numbers who probably retweeted glibly to their own list of followers.

There could be some serious ramifications of this analysis by the lawyers, because I'm certain they're not doing this as a technical exercise.  If this ends up with people in court defending their Tweets and Retweets we could see a sea change in the usage of social media - don't forget that Facebook has just launched the Share function which allows FB users to redistribute posts to all of their Friends.  As a minimum, users of Twitter and Facebook should think carefully before posting or reposting allegations about a person - most of us are not going to be in receipt of the facts of these cases and it is all too easy to get carried away with the call for blood that we're witnessing over in the UK right now, and it could cost individuals a lot of money if they contribute to defaming a person's reputation by the simple act of pushing a virtual button.

Long term this could be seen as the point that social media grew up and started to understand its social responsibilities.  Take care when Tweeting, Retweeting or Sharing.


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I can be followed on Twitter too - @RayASullivan
or on Facebook - use raysullivan.novels@yahoo.com to find me

Why not take a look at my books and read up on my Biog here

Want to see what B L O'Feld is up to?  Take a look at his website here

Worried/Interested in the secretive world of DLFs?  Take a look at this website dedicated to DLFs here, if you dare!